NEXT LEVEL MEN'S COACHING TERMS AND CONDITIONS
Effective Date: 12 August 2026
1. About These Terms
These Terms and Conditions (“Terms”) apply to your use of the Next Level Men’s Coaching website, coaching programs, memberships, online communities, digital products, events, research products and associated services.
Next Level Men’s Coaching is operated by Andy Bassett 90439344008 (“Next Level Men’s Coaching”, “we”, “us” or “our”).
By accessing our website, purchasing a service or product, joining a membership, registering for a program or otherwise using our services, you agree to these Terms.
Please read these Terms carefully before purchasing or participating in any Next Level Men’s Coaching service or purchasing any product.
If you do not agree to these Terms, you should not purchase or use our services or products.
Our website is: www.nextlevelmenscoaching.com.au
2. Our Services
Next Level Men’s Coaching provides services that may include:
● online fitness coaching;
● exercise programming;
● nutrition education;
● mindset coaching;
● accountability coaching;
● lifestyle coaching;
● individual coaching;
● group coaching;
● Zoom coaching sessions;
● online memberships and communities;
● challenges;
● workshops;
● retreats and events;
● educational resources;
● digital programs;
● training plans;
● downloadable resources;
● general supplements and research education;
● research products where permitted by applicable law; and
● other related coaching, educational and research services.
The exact inclusions of your program, membership, service or product will be described on
the relevant sales page, invoice, checkout page, coaching agreement, product page or other
communication provided to you.
Services and products may change or develop over time.
3. Coaching Is not Medical Care
Next Level Men’s Coaching provides fitness, lifestyle, mindset and general educational
services.
Our services are not a substitute for medical diagnosis, medical treatment,
psychological treatment, physiotherapy, dietetic care, pharmaceutical advice or other
professional healthcare services.
Andy Bassett and Next Level Men’s Coaching do not diagnose medical conditions or
prescribe medical treatment.
Information provided through coaching, training plans, nutrition education, videos, social
media, online communities, research information or other materials is general in nature
unless expressly stated otherwise.
You are responsible for seeking advice from an appropriately qualified healthcare
professional where necessary.
If you have an existing medical condition, injury, illness, are taking medication or have
concerns about your ability to exercise, change your diet or use any therapeutic product, you
should seek appropriate medical advice.
4. Your Health And Fitness Responsibilities
By participating in our fitness or coaching services, you acknowledge that physical exercise
involves inherent risks.
These may include, depending on the activity:
● muscle soreness;
● strains;
● sprains;
● falls;
● injury;
● aggravation of existing conditions;
● fatigue;
● dizziness;
● cardiovascular stress; and
● other physical complications.
You agree that it is your responsibility to exercise within your personal capabilities.
You must immediately stop an activity and seek appropriate assistance if you experience
concerning symptoms such as severe pain, chest pain, fainting, unusual shortness of breath
or other symptoms that may indicate a medical problem.
You agree to inform us of information that may reasonably affect your participation in a
coaching or training program.
You must not knowingly provide false or misleading information about your health, injuries,
fitness experience or physical capabilities.
5. Results Are Not Guaranteed
Next Level Men’s Coaching is committed to providing quality coaching, education,
programming and support.
However, individual results vary.
Results may depend on factors including:
● consistency;
● adherence;
● effort;
● nutrition;
● sleep;
● training history;
● age;
● genetics;
● health;
● lifestyle;
● stress;
● injuries;
● medical conditions;
● medications; and
● individual circumstances.
We do not guarantee any particular amount of:
● weight loss;
● fat loss;
● muscle gain;
● strength gain;
● fitness improvement;
● financial improvement;
● relationship improvement;
● confidence improvement; or
● other personal outcome.
Testimonials and client results shown by Next Level Men’s Coaching represent individual
experiences and should not be interpreted as a promise that you will achieve the same
result.
6. Client Responsibility
Coaching requires active participation.
By joining a Next Level Men’s Coaching program, you understand that you remain
responsible for your own decisions, actions and results.
Your responsibilities may include:
1. completing agreed training;
2. following appropriate nutrition recommendations;
3. attending scheduled coaching sessions;
4. completing check-ins;
5. communicating openly with your coach;
6. informing us of relevant changes to your circumstances;
7. asking questions when instructions are unclear;
8. treating coaches and other members respectfully;
9. using reasonable judgement when exercising; and
10. seeking professional medical advice where appropriate.
Your coach can provide guidance, structure, education, encouragement and accountability.
Your coach cannot perform the work on your behalf.
7. Eligibility
Unless otherwise stated, our general coaching services are intended for people aged 18
years or older.
Where we offer a service to a person under 18, participation may require the permission of a
parent or legal guardian.
Research products must only be purchased by persons who are legally permitted to
purchase them in the relevant jurisdiction.
We reserve the right to request confirmation of age, identity or parental consent where
appropriate.
8. Registration And Account Information
When registering for a program or membership, you agree to provide accurate and current
information.
You are responsible for keeping your:
● contact information;
● payment information;
● account information; and
● health information relevant to your coaching
reasonably up to date.
If you are provided with account login details, you are responsible for maintaining their
confidentiality.
You must not knowingly provide another person with access to a paid account, program or
membership unless we have expressly authorised this.
9. Fees And Payment
Some Next Level Men’s Coaching services may operate on a recurring subscription or
membership basis.
Where this applies, the recurring nature of the payment and its frequency will be disclosed
when you join.
Unless your particular offer states otherwise, your membership will continue until cancelled
in accordance with the cancellation process communicated to you.
Cancelling a recurring membership prevents future renewal payments after any applicable
notice period.
Cancellation does not necessarily entitle you to reimbursement of services already supplied
or a membership period already commenced, except where required by Australian
Consumer Law or another applicable law.
10. Recurring Memberships
Some Next Level Men’s Coaching services may operate on a recurring subscription or
membership basis.
Where this applies, the recurring nature of the payment and its frequency will be disclosed
when you join.
Unless your particular offer states otherwise, your membership will continue until cancelled
in accordance with the cancellation process communicated to you.
Cancelling a recurring membership prevents future renewal payments after any applicable
notice period.
Cancellation does not necessarily entitle you to reimbursement of services already supplied
or a membership period already commenced, except where required by Australian
Consumer Law or another applicable law.
11. Payment Plans
Where a coaching program is sold for a fixed total price but allows payment by instalments,
the payment plan is a method of paying the agreed program fee.
It is not necessarily a weekly or monthly membership that can be stopped simply by
discontinuing payments.
If your purchase involves a fixed-term commitment, the length of that commitment and
payment obligations will be disclosed before or at the time of purchase.
Any different cancellation arrangements applying to the specific program will be stated in the
relevant offer or agreement.
12. Failed Payments
If a scheduled payment fails, we may attempt to process the payment again through our
payment provider.
We may contact you to update your payment details.
If payment remains outstanding, we may temporarily suspend access to:
● coaching;
● training programs;
● online communities;
● digital resources;
● coaching calls; and
● membership benefits
until the account is brought up to date.
We reserve the right to recover legitimately outstanding amounts, subject to applicable law.
13. Supplements And Research Product
Next Level Men’s Coaching may provide general education, information or access to certain
supplement or research products where permitted by applicable law.
Any supplement product expressly identified and supplied as a research-use product is
provided for legitimate research purposes only and is not represented by Next Level Men’s
Coaching as an approved medicine or therapeutic product for human use.
13.1 Research Purposes Only
Where a product is labelled or described as “Research Purposes Only”, “Research Use
Only” or “Not for Human Consumption”, that designation must be taken seriously.
Such a product is not supplied by Next Level Men’s Coaching with instructions or
authorisation for:
● self-administration;
● injection;
● ingestion;
● treatment of a medical condition;
● diagnosis of a medical condition;
● prevention of disease; or
● use as a substitute for an approved medicine or medical treatment.
A purchaser is responsible for ensuring that any purchase, possession, importation, storage
or research use is lawful in the jurisdiction in which they are located.
Nothing in these Terms should be interpreted as suggesting that describing a product as
“research use only” overrides or avoids any Australian therapeutic goods, medicines,
poisons, importation or other applicable laws.
13.2 No Medical Advice or Prescription
Andy Bassett and Next Level Men’s Coaching do not act as a doctor, pharmacist or other
authorised prescriber through the sale, supply or discussion of research supplements.
Information provided concerning supplements may include general educational material about:
● scientific research;
● published literature;
● clinical research;
● biological mechanisms;
● product characteristics; and
● areas of scientific interest.
This information does not constitute:
● medical advice;
● a medical diagnosis;
● a prescription;
● personalised medication advice;
● approval to use a product on yourself or another person;
● a treatment recommendation; or
● a recommendation to discontinue, replace or alter prescribed medication.
Any conversation, article, video, post, message or educational resource concerning supplements
should not be relied upon as a substitute for advice from an appropriately qualified
healthcare professional.
13.3 Seek Qualified Medical Advice
If you are considering the use of a supplements or supplement-based medicine for a health,
weight-management, hormonal, recovery, performance or other therapeutic purpose, you
should first consult an appropriately qualified medical practitioner or pharmacist.
This is particularly important if you:
● have an existing medical condition;
● are taking prescription or non-prescription medication;
● have previously experienced adverse reactions to medication;
● are pregnant or breastfeeding;
● have diabetes or blood-glucose concerns;
● have cardiovascular conditions;
● have kidney or liver conditions;
● have endocrine or hormonal conditions;
● have gastrointestinal conditions;
● are undergoing medical treatment;
● have a history of serious illness; or
● are uncertain whether a particular substance is appropriate or lawful for you.
Where a supplement is a prescription-only medicine, it should only be accessed and used
through lawful medical and pharmaceutical channels.
You should also discuss possible medication interactions, contraindications, monitoring
requirements and relevant pathology testing with your doctor or pharmacist where
appropriate.
13.4 Unapproved Products
Some supplement products available internationally, discussed online or sold for laboratory
research may not be included in the Australian Register of Therapeutic Goods (ARTG).
An unapproved product has not necessarily been evaluated by the Therapeutic Goods
Administration for its:
● safety;
● quality;
● effectiveness; or
● suitability for a proposed therapeutic use.
The regulatory status of individual supplements can differ and may change over time.
Customers should obtain current professional and regulatory advice rather than assuming
that a product is approved, lawful to supply, lawful to import or suitable for personal use.
13.5 Product Information and Scientific Research
Information about research supplements may refer to:
● laboratory research;
● biological mechanisms;
● animal studies;
● human studies;
● clinical trials;
● published scientific literature;
● investigational uses; or
● areas of continuing research.
The existence of scientific research concerning a substance does not establish that the
substance is safe, approved, effective or suitable for personal therapeutic use.
References to possible effects, biological mechanisms, potential benefits or scientific
findings are provided for general educational and research purposes and should not be
interpreted as guaranteed outcomes or personalised medical claims.
13.6 No Dosage or Administration Advice for Research Products
Next Level Men’s Coaching does not provide medical prescribing services through the sale
or supply of research-use supplements.
The purchase of a research-use product does not include or imply:
● a medical treatment plan;
● personalised dosage advice;
● an injection protocol;
● administration instructions for human use;
● a prescription;
● medical supervision; or
● confirmation that a product is appropriate for you.
If you require advice regarding the dose, administration, interactions, suitability or monitoring
of an approved medicine, that advice should be obtained from the prescribing medical
practitioner or pharmacist responsible for your care.
13.7 Purchaser Responsibility
By purchasing a research-use supplement or other research product from Next Level Men’s
Coaching, where such supply is lawful, you acknowledge that:
1. you understand the stated research-only nature of the product;
2. you will comply with applicable laws and regulatory requirements;
3. you will not rely upon Next Level Men’s Coaching or Andy Bassett as your medical
practitioner, pharmacist or authorised prescriber;
4. you are responsible for determining whether you are legally permitted to purchase,
possess, import, store or use the product for the intended research purpose;
5. you will follow appropriate laboratory handling, storage and safety practices where
relevant;
6. you understand that research products may not have been assessed or approved for
therapeutic use in humans;
7. you understand that research findings do not amount to a personal recommendation
for use;
8. you accept responsibility for obtaining independent medical, pharmaceutical or
regulatory advice where required; and
9. you will not represent research information supplied by Next Level Men’s Coaching
as personalised medical advice.
13.8 Storage, Handling and Product Integrity
Research products should be stored and handled in accordance with any product-specific
storage information supplied with the product.
The purchaser is responsible for maintaining appropriate storage conditions after delivery.
Next Level Men’s Coaching cannot guarantee product integrity where a product has been:
● stored incorrectly;
● exposed to inappropriate temperatures;
● contaminated;
● damaged after delivery;
● improperly handled;
● altered;
● reconstituted or mixed incorrectly; or
● used outside its stated research purpose.
Any product that appears damaged, contaminated or compromised should not be used for
research until appropriate advice has been obtained.
13.9 Adverse Events and Medical Concerns
If you have used any substance and experience an unexpected or concerning reaction, you
should seek appropriate medical attention.
Questions concerning:
● adverse reactions;
● medication interactions;
● contraindications;
● allergic reactions;
● unexpected symptoms; or
● ongoing health monitoring
should be directed to a qualified medical practitioner, pharmacist or appropriate healthcare
provider.
Next Level Men’s Coaching should not be relied upon for emergency medical assistance or
for the diagnosis or treatment of an adverse reaction.
13.10 Regulatory Compliance
Next Level Men’s Coaching intends to conduct its activities in accordance with applicable
Australian laws and regulatory requirements.
Nothing contained on our website, social media accounts, private communities, educational
material, product descriptions or communications is intended to advertise, promote or
facilitate the unlawful supply or therapeutic use of an unapproved or prescription-only
therapeutic good.
Where Australian law restricts the advertising, supply, possession, importation or distribution
of a particular product, those restrictions take priority over anything contained in these
Terms.
Next Level Men’s Coaching reserves the right to:
● refuse an order;
● cancel an order;
● restrict the quantity supplied;
● request additional information; or
● decline to supply a particular product
where we reasonably believe fulfilling the transaction could breach applicable law or
regulatory requirements.
13.11 Australian and International Customers
Supplements and research-product laws differ between countries, states and jurisdictions.
International customers are responsible for confirming the laws that apply in their own
jurisdiction, including requirements relating to:
● importation;
● customs;
● possession;
● laboratory research;
● therapeutic goods;
● controlled substances; and
● prohibited or restricted imports.
Acceptance of an order does not constitute a representation by Next Level Men’s Coaching
that a particular product may lawfully be imported, possessed, supplied or used in every
jurisdiction.
Customers are responsible for customs requirements, import permits or other legal
requirements applying to their location.
13.12 Product Availability
The availability of a particular research product does not represent confirmation that the
product is appropriate, approved or lawful for every customer or jurisdiction.
Products may be:
● added;
● removed;
● restricted;
● discontinued; or
● made unavailable to particular locations
without notice where reasonably necessary due to legal, regulatory, supplier or operational
requirements.
13.13 No Guaranteed Research Outcomes
Research products are not sold with any guarantee of a particular scientific, biological,
physical or therapeutic result.
Individual research findings may vary depending upon factors including:
● laboratory conditions;
● methodology;
● product handling;
● research design;
● storage;
● preparation; and
● other variables.
No statement made by Next Level Men’s Coaching should be interpreted as guaranteeing an
outcome.
13.14 Legal Rights
Nothing in this Section 13 excludes, restricts or modifies any right, consumer guarantee or
legal protection that cannot lawfully be excluded under Australian law.
14. Cancellations
Cancellation conditions may vary depending on the service purchased.
Specific cancellation conditions displayed when you purchase a program or membership
form part of your agreement with us.
For ongoing memberships, cancellation requests should be made through the cancellation
method provided to you or by contacting:
You should submit cancellation requests before your next scheduled billing date where
possible.
Cancellation applies prospectively and does not automatically create an entitlement to a
refund for services or access already supplied.
Nothing in these Terms limits any cancellation, refund or other right that you are entitled to
under Australian Consumer Law.
15. Refunds
Refund requests will be considered in accordance with:
● the nature of the service or product purchased;
● the circumstances of the request;
● any specific refund terms communicated when purchasing; and
● Australian Consumer Law.
We are not required to provide a refund merely because you:
● change your mind;
● change your personal goals;
● fail to participate;
● do not attend coaching calls;
● do not follow your program;
● decide you no longer have time to participate; or
● fail to make use of membership features,
except where the law requires otherwise or where specific terms provided with your
purchase give you additional rights.
Nothing in these Terms excludes, restricts or modifies consumer guarantees or other rights
that cannot legally be excluded.
16. Cooling-Off Period
Where Australian law provides you with a mandatory cooling-off period for a particular
transaction, that legal right will apply.
Nothing in these Terms is intended to remove a cooling-off right that applies by law.
17. Coaching Appointments
Where your program includes individual coaching appointments, you are responsible for
attending at the agreed time.
If you need to reschedule, reasonable notice should be provided.
Individual programs may specify minimum notice requirements for rescheduling.
Where you repeatedly miss scheduled appointments without notice, the appointment may be
treated as used, subject to the terms of your specific coaching package and applicable
consumer law.
We understand that emergencies and unexpected circumstances occur and may consider
these circumstances reasonably.
18. Group Coaching
Group coaching sessions may involve discussion between multiple participants.
You acknowledge that information you voluntarily disclose during a group call may be heard
by other participants.
Participants are expected to respect each other's privacy.
However, Next Level Men’s Coaching cannot completely control the actions of individual
group members and cannot guarantee that another participant will not repeat information
shared in a group environment.
You should therefore use reasonable judgement when discussing sensitive or highly
personal matters during group sessions.
19. Online Community Standards
Access to a Next Level Men’s Coaching community is conditional upon respectful behaviour.
Members must not:
1. bully or harass another member;
2. threaten another person;
3. discriminate against another member;
4. deliberately intimidate another member;
5. post unlawful content;
6. spam or repeatedly promote unrelated businesses;
7. distribute another person's private information without permission;
8. share paid coaching material outside the community;
9. impersonate another person;
10. deliberately disrupt the community; or
11. engage in conduct that places another member at unreasonable risk.
We may moderate, remove or restrict content that breaches these standards.
Serious or repeated breaches may result in suspension or removal from the community.
Where paid services are affected, any refund rights will be considered according to the
circumstances, the applicable agreement and Australian Consumer Law.
20. Personal Conducts
Next Level Men’s Coaching aims to maintain a constructive and respectful coaching
environment.
We reserve the right to refuse or discontinue coaching where a client engages in serious
misconduct, including:
● threatening behaviour;
● harassment;
● abuse;
● unlawful conduct;
● deliberate dishonesty;
● inappropriate conduct towards staff or members; or
● behaviour that creates an unreasonable safety risk.
Where services are terminated by us, any outstanding financial obligations or refund
entitlement will be determined according to the circumstances, your specific agreement and
applicable law.
21. Program Changes
From time to time, we may reasonably change aspects of our programs, including:
● coaching schedules;
● session times;
● educational content;
● training resources;
● online platforms;
● community platforms;
● coaches or presenters;
● technology providers; and
● program structure.
We will endeavour to ensure that any material changes do not substantially reduce the
overall value of a service you have already purchased.
If a substantial change materially affects your purchased service, we will deal with the
situation reasonably and in accordance with applicable consumer law.
22. Digital Products And Materials
Programs may contain materials including:
● workout programs;
● meal guides;
● educational videos;
● ebooks;
● PDFs;
● templates;
● worksheets;
● presentations;
● recordings;
● coaching frameworks;
● photographs;
● graphics;
● checklists; and
● other resources.
Unless otherwise stated, these materials are provided to you for your personal use only.
You may not copy, reproduce, sell, licence, distribute, publish, upload, commercially exploit
or provide paid materials to another person without our written permission.
23. Intellectual Property
Unless otherwise stated, intellectual property used by Next Level Men’s Coaching remains
the property of Next Level Men’s Coaching, Andy Bassett or the relevant third-party owner.
This includes, where applicable:
● business names;
● branding;
● logos;
● program names;
● coaching frameworks;
● written materials;
● videos;
● training programs;
● educational resources;
● photographs;
● designs;
● graphics; and
● website content.
Purchasing a program gives you a limited personal right to use the materials included with
that program.
Ownership of the intellectual property is not transferred to you.
24. Recording Coaching Sessions
Some group coaching sessions, webinars, workshops or educational sessions may be
recorded.
Where recording occurs, we will take reasonable steps to notify participants.
Recordings may be provided to program members or used as educational material where
appropriate.
If you do not wish to appear visually in a recorded group session, you may be able to turn
your camera off where the platform permits.
You should contact us before participating if you have concerns regarding recordings.
Private individual coaching sessions will not ordinarily be publicly distributed without
appropriate consent.
25. Photographs, Testimonials and Transformations
We may invite you to provide:
● testimonials;
● photographs;
● before-and-after photographs;
● videos;
● reviews;
● written feedback; or
● information about your results.
Participation is voluntary.
Where we wish to publicly use identifiable personal information, photographs or testimonials
for advertising or promotional purposes, appropriate permission will be obtained.
Any approved material may be used on platforms such as our:
● website;
● social media;
● advertisements;
● email marketing;
● presentations; and
● promotional materials.
If you later withdraw permission, we will take reasonable steps to discontinue future use
where practicable, although material already lawfully published or distributed may not always
be capable of being recalled.
26. Third-Party Services
Next Level Men’s Coaching may rely on third-party services to operate our business.
These may include services for:
● payments;
● video conferencing;
● online communities;
● bookings;
● email;
● messaging;
● website hosting;
● training delivery;
● customer management; and
● social media.
Your use of these platforms may also be subject to the terms and privacy policies of the
relevant provider.
We are not responsible for an independent third-party provider's acts or omissions except to
the extent liability cannot lawfully be excluded.
26. Website Availability
We aim to keep our website, membership systems and digital services available and
functioning correctly.
However, uninterrupted access cannot be guaranteed.
Services may occasionally be unavailable due to:
● maintenance;
● technical problems;
● internet outages;
● platform failures;
● cybersecurity incidents;
● third-party provider outages; or
● circumstances outside our reasonable control.
We will take reasonable steps to resolve issues within our control.
27. Events, Workshops And Retreats
Separate terms may apply to physical events, workshops, retreats and similar services.
These may include specific conditions relating to:
● deposits;
● final payments;
● accommodation;
● travel;
● transfers;
● cancellations;
● dietary requirements;
● activities;
● insurance; and
● participant conduct.
You are responsible for reviewing any event-specific conditions before purchasing.
Unless expressly included in the advertised price, participants are generally responsible for
their own travel, transport, personal expenses and travel insurance.
29. Travel And Event Risks
Where a Next Level Men’s Coaching event includes physical activities, you are responsible
for considering whether those activities are appropriate for your health and fitness level.
You may choose not to participate in an activity if you believe it is unsuitable for you.
You are responsible for obtaining appropriate medical clearance where required.
You are also responsible for any travel documentation, visas, insurance or entry
requirements relevant to attending an event.
30. Information On Our Website
We make reasonable efforts to ensure information published on our website is accurate.
However, coaching, fitness, nutrition, research and health-related information can change
over time.
Information on the website is provided for general educational purposes and should not
automatically be treated as personalised professional advice.
You should seek relevant professional advice when making decisions requiring medical,
pharmaceutical, legal, financial or other specialist expertise.
31. Limitation Of Liability
To the maximum extent permitted by law, Next Level Men’s Coaching and Andy Bassett are
not responsible for loss caused by:
● your failure to follow reasonable instructions;
● your failure to disclose relevant health information;
● undertaking activities beyond your capabilities;
● unauthorised use of our materials;
● decisions made contrary to professional medical advice;
● use or misuse of research products contrary to their stated purpose;
● failure to comply with applicable laws relating to research products;
● improper storage or handling of products;
● third-party services outside our reasonable control; or
● circumstances beyond our reasonable control.
Nothing in these Terms excludes, restricts or modifies any guarantee, right, remedy or
liability that cannot legally be excluded under Australian Consumer Law or another
applicable law.
Where liability can legally be limited, it will be limited only to the extent permitted by law.
32. Indemnity
To the extent permitted by law, you agree to be responsible for losses, costs or claims
arising directly from your unlawful conduct, deliberate misuse of our services or products, or
serious breach of these Terms.
This clause does not require you to indemnify us for loss caused by our own negligence,
breach of law or conduct for which liability cannot legally be excluded.
33. Privacy
Your personal information is handled in accordance with our Privacy Policy.
Our Privacy Policy should be read together with these Terms.
By using our services, you acknowledge that personal information may be collected and
handled as described in that policy.
34. Confidentiality
Information discussed during private coaching sessions will generally be treated
confidentially.
However, confidentiality may be limited where:
● disclosure is required by law;
● there is a serious safety concern;
● disclosure is necessary to obtain professional advice;
● you have authorised disclosure; or
● another lawful basis for disclosure exists.
You are also expected to respect confidential information shared by other members during
group coaching or private communities.
35. Communication
By joining a coaching program or purchasing from Next Level Men’s Coaching, you agree
that we may contact you where reasonably necessary regarding:
● your membership;
● payments;
● coaching;
● appointments;
● orders;
● shipping;
● research products;
● events;
● program updates;
● account matters; and
● customer support.
Marketing communications will be handled separately and you may unsubscribe from
promotional emails where applicable.
36. Termination Of Services
You may end your services in accordance with the cancellation provisions applying to your
program.
We may terminate or suspend services, memberships or transactions where reasonably
necessary due to:
● serious breach of these Terms;
● non-payment;
● abusive conduct;
● unlawful conduct;
● safety concerns;
● misuse of our services;
● misuse of research products;
● suspected unlawful purchasing or distribution activity; or
● behaviour that materially affects our ability to provide the service.
Where termination occurs, we will deal with outstanding payments, access and any refund
entitlement reasonably and in accordance with applicable law.
37. Force Majeure And Events Outside Our Control
We will not be responsible for delay or failure to perform an obligation where that delay or
failure is caused by circumstances genuinely outside our reasonable control.
Examples may include:
● natural disasters;
● severe weather;
● fire;
● government restrictions;
● regulatory action;
● customs delays;
● widespread internet outages;
● industrial action;
● war or civil disturbance;
● pandemics;
● failure of major third-party infrastructure; or
● other comparable events.
Where such circumstances substantially affect a purchased service or product, we will take
reasonable steps to provide an alternative arrangement where practical.
Your statutory rights remain unaffected.
38. Changes To These Terms
We may update these Terms periodically to reflect changes to:
● our business;
● our programs;
● applicable laws;
● regulatory requirements;
● technology;
● payment systems;
● products; or
● operating practices.
Updated Terms will be published on our website with a revised effective date.
Material changes affecting an existing paid service will not be applied unfairly or
retrospectively where doing so would breach applicable law or your existing contractual
rights.
39. Severability
If part of these Terms is found to be invalid, unlawful or unenforceable, that provision may be
read down or removed to the extent necessary.
The remaining provisions will continue to apply.
40. No Waiver
If we do not immediately enforce a right under these Terms, this does not mean we have
permanently waived that right.
41. Entire Agreement
These Terms, together with:
● your specific program or membership terms;
● checkout information;
● product information;
● applicable payment terms;
● our Privacy Policy; and
● any written agreement specifically entered into between you and Next Level Men’s Coaching
form the agreement governing your use of the relevant service or purchase.
Where specific written program or product terms conflict with these general Terms, the
specific terms will apply to the extent of the inconsistency, subject to applicable law.
42. Governing Law
These Terms are governed by the laws applicable in Queensland, Australia, subject to any
mandatory laws that apply based on your location or circumstances.
You and Next Level Men’s Coaching submit to the jurisdiction of the courts and tribunals with
authority to hear disputes arising under these Terms, subject to any rights you may have
under applicable consumer law.
43. Australian Consumer Law
These Terms are governed by the laws applicable in Queensland, Australia, subject to any
mandatory laws that apply based on your location or circumstances.
You and Next Level Men’s Coaching submit to the jurisdiction of the courts and tribunals with
authority to hear disputes arising under these Terms, subject to any rights you may have
under applicable consumer law.
44. Contact Details
If you have questions about these Terms, your membership, coaching services or an order,
please contact:
Next Level Men’s Coaching
Andy Bassett
Website: www.nextlevelmenscoaching.com.au
Email: [email protected]
ABN: 90439344008
Business Address: PO BOX 180, Cotton Tree, QLD 4556
Effective Date: 12 August 2025
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